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Payment Terms

Version 1.1 effective 1 October 2026 · Governed by the laws of the State of Wyoming, USA

Appointment of TripPay as your limited payment collection agent

Between you (the accommodation provider) and TripPay Corporation. Version 1.1 · Effective 1 October 2026

You appoint TripPay to collect Guest payments on your behalf. When a Guest pays TripPay, their obligation to you is discharged — they have paid you. TripPay then owes you that money, less agreed fees and any partner commission. Funds are held with our payment processor until payout, which becomes available within 24 hours of check-in. Your name appears on the Guest’s card statement. This summary does not govern; the terms below do.

These Payment Terms are between:

TripPay Corporation, a corporation organised under the laws of the State of Wyoming, USA, with its registered office at 30 N Gould St, Ste 22578, Sheridan, WY 82801, USA, a wholly owned subsidiary of Winkfluence Inc. (“TripPay”, “we”, “us”); and

You, the accommodation provider identified in your registration (“you”, “the Accommodation Provider”).

These Payment Terms are a separate agreement from the Accommodation Provider Agreement between you and Winkfluence Inc. (“Wink”). You must accept both. Defined terms used here have the meanings given in the Accommodation Provider Agreement unless defined below.

1. Appointment as limited payment collection agent

Section titled “1. Appointment as limited payment collection agent”

1.1 You appoint TripPay as your limited payment collection agent, for the sole and limited purpose of accepting, processing and holding funds from Guests in payment for Bookings of your Supply, and remitting them to you in accordance with these Payment Terms.

1.2 Payment by a Guest to TripPay is treated as payment made directly to you. On the Guest making that payment, the Guest’s payment obligation to you for the amount paid is fully and finally discharged, and you will deliver the Booking as if you had received payment directly from the Guest.

1.3 TripPay is responsible for remitting funds actually received from a Guest to you in accordance with these Payment Terms. If TripPay fails to remit, your recourse is against TripPay and not against the Guest.

1.4 TripPay acts solely as your agent for the purpose set out in clause 1.1. TripPay does not act as agent for the Guest or for any Demand Partner, and does not act for both sides of any transaction.

1.5 TripPay’s obligation to pay you is conditional on successful receipt of the corresponding Guest payment. TripPay guarantees payment to you only of amounts it has actually received.

1.6 TripPay assumes no liability for any act or omission of yours, and has no duties as your agent beyond those expressly stated here. Any further duty implied by law is excluded to the maximum extent permitted.

This Section 1 is the appointment. It is a distinct instrument and your acceptance of these Payment Terms constitutes your appointment of TripPay on these terms.

2.1 TripPay collects the Booking Value from the Guest at the time and by the method applicable to the rate plan and policy you set. Card processing is performed by Stripe, and by transacting you also agree to Stripe’s applicable terms.

2.2 Your name normally appears on the Guest’s card or bank statement for the Booking.

2.3 TripPay does not store full payment card numbers. Card data is handled by Stripe under PCI-DSS.

2.4 Authorisation, capture and settlement timing may vary by rate plan, policy and payment method.

3.1 Funds collected from Guests are held with TripPay’s regulated payment processor until they are due for payout to you under clause 5.

3.2 TripPay does not invest funds collected from Guests and does not retain interest earned on them.

3.3 TripPay receives such funds solely for the purpose of remitting them in accordance with these Payment Terms.

4.1 Payment Collection Fee. The Payment Collection Fee is the processing fee our payment processor, Stripe, charges to collect the Guest payment for a Booking, including any surcharge for an international card or for currency conversion. TripPay passes it through to you at cost, without margin. TripPay acquires payments through a United States Stripe account, so the fee follows Stripe’s pricing for US accounts, published at stripe.com/us/pricing, which Stripe may change from time to time. The fee varies with the card issuing country, card type and payment method the Guest uses, and the exact amount charged on each Booking is shown in the Accounting section of that Booking in your Extranet.

4.2 Platform Fee. Wink charges 1.5% of Booking Value under the Accommodation Provider Agreement. TripPay deducts and remits it to Wink on your behalf.

4.3 Partner Commission. Where a Demand Partner generated the Booking, TripPay deducts the Partner Commission calculated under the Accommodation Provider Agreement and settles it to that Demand Partner. Partner Commission is calculated on the Booking Value net of the Platform Fee and the Payment Collection Fee actually charged on that Booking, so a higher processing fee reduces both your Net Rate and the Demand Partner’s Commission, and a lower one increases both.

Worked example on a USD 100.00 Booking Value with a 10% Partner Commission, using an illustrative Payment Collection Fee of 4.0%:

LineAmount
Booking Value collected from GuestUSD 100.00
Less Platform Fee (1.5% of Booking Value)USD 1.50
Less Payment Collection Fee (illustrative 4.0%)USD 4.00
SubtotalUSD 94.50
Less Partner Commission (10% of Subtotal)USD 9.45
Net Rate available to youUSD 85.05

Where you generated the Booking yourself, no Partner Commission applies and the Net Rate available to you is USD 94.50 on the same example. The 4.0% is illustrative only: the Payment Collection Fee actually charged depends on the Guest’s payment method and may be higher or lower, and your Net Rate and any Partner Commission change accordingly.

4.4 Payout and conversion costs. Fees charged by our payout provider to pay you, any bank charges, and any currency conversion costs where a Booking or payout is in a currency other than the currency of collection, are borne by you and deducted from your payout. TripPay settles in USD, EUR or GBP as standard.

4.5 Other costs. Payment processing costs that are not attributable to a specific Booking, dispute or payout are borne by TripPay.

5.1 The Net Rate becomes available for withdrawal within 24 hours of Guest check-in, or of delivery in the case of an Add-On, subject to successful receipt of the Guest payment and to verification under clause 7.

5.2 Amounts shown in your account represent sums owed to you by TripPay under these Payment Terms. They are not a deposit, an account balance held for you, or stored value. No amount may be added to that balance other than by way of Bookings, and the only permitted use is withdrawal to your registered bank account.

5.3 Any amount not withdrawn within 30 days is paid automatically to your registered bank account.

5.4 You must provide and maintain accurate payout details. Only the designated representative named at registration may change bank or payee details, and any change must be requested in writing.

5.5 Where you provide incorrect payout details, any bank charge arising is deducted from your next payout. Where your account is closed, frozen or unable to receive payment for reasons not attributable to TripPay, TripPay’s payment obligation is discharged provided its records show payment was made.

5.6 TripPay may limit the value of a single payout for operational or compliance reasons and make a series of payouts instead.

6.1 Refunds due to a Guest under your policy are initiated and remitted by TripPay on your behalf, and processed promptly subject to card scheme rules. Where a Booking is cancelled or refunded in whole or in part, whether before or after check-in, any processing fee our payment processor retains on the original payment or charges on the refund remains payable by you, because it is not returned. Where the payment processor charges nothing, for example where a refund is processed as a reversal shortly after payment, nothing is payable. The Platform Fee is not charged on a cancelled Booking, and on a partial refund it applies only to the amount not refunded. Where no payout is due against which to recover an amount under this clause, it carries forward to your next payout.

6.2 Chargebacks. Where a Guest disputes a payment, our payment processor charges a dispute fee, and a further fee if the dispute is contested. Those fees are charged to you in every case, whatever the outcome, and any fee the payment processor returns because a contested dispute is won is credited back to you. Where the dispute is decided against you, the disputed amount is also reversed against you. If any amount has already been paid out, it is recovered from your next payout, and any shortfall carries forward until cleared. Where the relationship ends with an amount outstanding, TripPay may invoice you for it.

6.3 Fraud carve-out. TripPay absorbs the disputed amount where the dispute arises from confirmed payment fraud that you could not reasonably have prevented, including use of a stolen card or a compromised Guest account. The dispute fees under clause 6.2 remain payable by you in all cases, including where this carve-out applies. This does not apply to disputes concerning the stay itself, the application of your policies, no-shows, service quality, or the accuracy of your Supply.

6.4 Representment. We will notify you promptly of any dispute. You will provide the folio, registration record and any other supporting evidence within five business days. Where you do not, the disputed amount is reversed against you regardless of clause 6.3.

6.5 Processing errors. TripPay will correct any payment processing error, including by crediting or debiting your account. Where you receive funds in error you will return them immediately, and TripPay may recover them from future payouts.

6.6 You authorise TripPay to recover from you, by deduction from future payouts or by charging the payment method associated with the relevant Booking, any amount you owe under these Payment Terms or the Accommodation Provider Agreement, including refunds, reversed payouts, Taxes and fees.

7.1 You authorise TripPay, directly or through third parties, to verify your identity, including by screening against third-party databases, requesting government identification, tax identification, beneficial ownership information and proof of address.

7.2 TripPay may suspend, limit or terminate the Payment Services where it cannot obtain or verify that information, where required by law or a competent authority, where you owe overdue amounts, or where it reasonably believes suspension is necessary to prevent fraud or protect Guests, Accommodation Providers or Demand Partners.

7.3 TripPay may place a hold on any payout to prevent unlawful activity or fraud, for risk assessment, or to complete an investigation.

7.4 You warrant that you and your associated parties comply with applicable anti-money-laundering, sanctions and anti-bribery law, including the US Foreign Corrupt Practices Act and the UK Bribery Act 2010.

8.1 Booking Value is inclusive of all Taxes relating to the stay or Add-On. You are responsible for determining, collecting, reporting and remitting those Taxes.

8.2 Fees charged by TripPay and Wink are exclusive of any taxes on the fees themselves. TripPay may collect tax information from you and withhold where required by law.

9.1 Neither party is liable for indirect, incidental, special, consequential or punitive damages.

9.2 TripPay’s total aggregate liability under these Payment Terms in any 12-month period will not exceed the greater of the total Payment Collection Fees you paid in that period, or USD 5,000. This does not limit TripPay’s obligation to remit funds actually received from Guests.

9.3 Nothing limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law.

9.4 The Payment Services are provided “as is”. TripPay does not warrant uninterrupted or error-free operation.

9.5 You will indemnify TripPay and its affiliates against any claim, liability, loss or expense arising from your breach of these Payment Terms, your Taxes, or your breach of any law or third-party right.

10.1 These Payment Terms take effect when you accept them and continue until terminated.

10.2 You may terminate by closing your Wink account. TripPay may terminate on 30 days’ written notice, or immediately for material breach, provision of inaccurate or fraudulent information, breach of law, or where reasonably necessary to protect Guests, Accommodation Providers, Demand Partners or TripPay.

10.3 Termination of the Accommodation Provider Agreement terminates these Payment Terms, and vice versa.

10.4 On termination, TripPay will remit amounts properly due to you for Bookings already collected, subject to clauses 6 and 7. Sections 1, 6, 8, 9 and 11 survive.

11.1 Governing law. These Payment Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of laws rules.

11.2 Disputes. The state and federal courts located in Wyoming have exclusive jurisdiction, and both parties consent to venue there. Before filing, the parties will attempt to resolve the dispute in good faith for 30 days following written notice to [email protected].

11.3 Changes. TripPay may amend these Payment Terms on 30 days’ written notice. Continued use of the Payment Services after the effective date constitutes acceptance. Where a change materially reduces your rights, you may terminate before it takes effect without penalty.

11.4 Entire agreement. These Payment Terms, together with the Accommodation Provider Agreement, are the entire agreement between you and TripPay on this subject and supersede all prior payment terms, including any governed by the laws of Singapore.

11.5 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

11.6 Assignment. You may not assign without our written consent. TripPay may assign to an affiliate or in connection with a merger, financing or sale.

11.7 Severability and waiver. If a provision is unenforceable, the rest remains in effect. Failure to enforce is not a waiver.

11.8 Electronic acceptance. You agree that electronic acceptance of these Payment Terms, including of the appointment in Section 1 and of any amendment, is valid, binding and enforceable.

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TripPay Corporation · 30 N Gould St, Ste 22578, Sheridan, WY 82801, USA · [email protected] · wink.travel